Data Controller
Any personal information provided to GB Soaps Ltd. is controlled by the Data Controller at GB Soaps Ltd., Fairgate House, 205 Kings Road, Birmingham. B11 2AA
What Information Do We Collect?
a. When you place an order or an enquiry, we will need to know your name / company name, e-mail address, address, telephone and / or fax number. This enables us to process and fulfil your orders, invoice you accordingly and keep you posted with account activity.
b. Information about how you use and navigate our web sites - we can track this by using what are known as 'cookies'.
c. Additional personal information disclosed during offline telephone conversations. This information may be merged with personal information you have already submitted online and will only be used in accordance with this Privacy Statement.
d. GB Soaps Ltd. does not store your credit card details.
How We Use This Information
GB Soaps Ltd. uses the information to process and fulfil the service(s) that you have requested.
a. The personal information provided enables us to treat you more personally.
b. The information is also used to communicate with you regarding your account and to broadcast information relevant to the services you use.
c. We use your email address to respond to incoming requests from you and to collect your feedback.
d. We may also send you appropriate marketing communications
Web Statistics
In order to measure the relevance and usefulness of certain areas of our web site, we analyse anonymous data collected by cookies about our web site visitors. We may also collect Internet Protocol addresses to help diagnose problems with our servers, but these cannot be linked to any person's name or identity.
Changing your browser settings to decline cookies will enable you to opt out of this anonymous data collection.
Customer Consent and Control
Consent: by using our web sites, you consent to the collection and use of this information by GB Soaps Ltd. only. Any changes to this Privacy Statement will be posted to this page, to ensure that you are aware of what information is collected, how it is used and under what circumstances we disclose it.
Cookies: A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to you, they do not contain personally identifying information and simply enable us to track visitor routes through our web sites.
Most web browsers automatically accept cookies, but you can usually opt out by changing your browser settings.
Communication: As stated previously GB Soaps Ltd. will send information to customers about (1) account information and (2) relevant marketing information.
Account specific communications are considered essential to the smooth operation of your account with GB Soaps Ltd. and you will not be able to unsubscribe from such emails.
Marketing communications will include details about new products, latest developments, survey and other promotional offers. Customers have the ability to opt out of receiving this type of information, simply by following the unsubscribe link sent in each email.
Security
When you pay with PayPal, your credit card and bank numbers are never seen by the seller or merchant. Your financial information stays safe. Plus, you're protected 100% against unauthorized payments sent from your account.
PayPal is a leader in security technology using state-of-the-art technology to help prevent fraud, and expert staff monitor transactions 24/7, enabling you to pay safely.
PayPal protects buyers 100% against unauthorized payments sent from their accounts.
Your purchases are protected up to $2,000.00 USD on eBay items that are covered by PayPal Buyer Protection.
More information can be found on the PayPal website.
Please note that you do not need to register a PayPal account in order to use the secure payment area.
Contact
If you have any questions regarding this Privacy Statement, please contact the Data Controller by emailing us via the customer feedback form.
|
